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Gibbs & Dandy Covid-19 updates

Customer and employee safety is still our number one priority. Following the recent announcement regarding the relaxation of restrictions in England, we have changed some of the safety measures we have in place in some of our branches. We still encourage you to wear a face covering although you will no longer be required to. When visiting our branches, please continue to be mindful of others, allow sensible distance between yourself and others and follow safety measures that may still be in place such as using the available hand sanitizer. Our collective responsibility is to keep our customers, and colleagues and the communities we serve as safe as possible.

In line with Government guidelines, we will continue to ensure the following takes place within our branches:

  • As Government guidelines now state that face coverings are not legally required in our branches, showrooms and open offices, you will no longer be required to wear one. However, should you feel more comfortable wearing one, please continue to do so.
  • The social distancing measures we had in place have now been removed. However, please continue to respect other peoples space when in our branches.
  • Clear signage indicating safe distancing and hygiene rules
  • Dedicated hand sanitizer stations
  • Detailed instructions on how to maintain cleanliness and hygiene standards

In addition, we’ll also continue to follow the below measures to ensure safe deliveries:

  • We will always contact you before delivery to make sure that your circumstances haven’t changed and that the site is safe to deliver to
  • Following the easing of restrictions, all deliveries will now need to been signed for and photographed as proof of delivery. 
  • All deliveries will now follow the latest government guidelines following the removal of the 1m+ social distancing guidance
  • Our driver will always contact you by telephone when arriving on site
  • All of your paperwork will be taped to pallets / goods on your delivery

Product Availability Update

Due to a number of factors outside of our and our suppliers control our supply chains have seen large disruption over the past few months which has impacted a lot of key product lines availability, we are working very closely with our manufacturers and suppliers to ensure you can get the materials you need. You can find our latest supplier updates here.

We would like to thank our customers, colleagues and business partners for their support and patience through these very difficult times and ask you respect and adhere to these new processes.