Gibbs & Dandy Covid-19 updates

Following on from the Governments announcement on 4th January regarding a national lockdown, all our branches will remain open. The latest guidelines state that builders merchant and suppliers of building supplies are permitted to stay open. The safety of our customers and colleagues remains our top priority, the measures that we have put in place to keep people safe are listed below, please continue to adhere to these measures.

We will continue to closely monitor the situation at a national and a local level and will make necessary changes to our services if required to ensure the safety and wellbeing of our customers and colleagues. Please check your local branch for local information

We are open for you.

We have redesigned our services and introduced new measures, ensuring they are safe and follow all the advice from Public Health authorities, and therefore all of our branches are now open to serve customers for both deliveries and contactless collections. All of our branches are now open for you to visit and are operating with new safe ways of working. Find your nearest branch.

New measures in our branches to keep you and our colleagues safe:

We have introduced a number of new measures in our branches to keep our customers and colleagues safe, we ask you to follow these when you are visiting. These include:

Clear signage indicating safe distancing and hygiene rules
Floor markings to indicate 2m zones for customers and colleagues
Limiting access to each area
Dedicated hand sanitiser stations
Social distancing measures in office areas
Perspex screens at counters
PPE provided to colleagues
Detailed instructions on how to maintain cleanliness and hygiene standards

Contactless collections available

Call us and arrange a collection in advance, this will save you time and guarantee collection
We will direct you to a parking area while your order is prepared/brought to the loading area
Goods will be brought to you and you will be directed where to load
You may remain in your vehicle at all times
Confirmation of collections will be emailed to you

Safe deliveries
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We will always contact you before delivery to make sure that your circumstances haven’t changed and that the site is safe to deliver to
All deliveries will be kerbside only and must be done within social distancing guidelines
Any goods that would originally be determined as a two-person lift will instead be on a pallet and offloaded to the kerbside
Our driver will always contact you by telephone when arriving on site
All of your paperwork will be taped to pallets / goods on your delivery
No signatures will be required, our drivers will print your name and will take a photo of the offloaded delivery (unless permission is refused) and the delivery ticket will be emailed to you where we have your details

We would like to thank our customers, colleagues and business partners for their support and patience through these very difficult times and ask you respect and adhere to these new processes.

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